FAQ

1. What types of hats does ElarisHat sell? We offer a curated range of stylish headwear: baseball caps, dad hats, trucker hats, bucket hats, beanies, snapbacks, sun hats, visors, knit winter hats, and fashion-forward styles — perfect for casual wear, street style, outdoor activities, or seasonal looks.

2. Where do you ship? We ship to all 50 US states, including Alaska and Hawaii. International shipping is not available at this time.

3. What are your shipping options and costs? We offer these simple options for US orders:

• Express Shipping: 3–6 business days – $20
• Free Standard Shipping: 7–14 business days – $0 (our most popular choice!)
• Free Shipping (standard delivery): 7–14 business days – $0
• Standard Shipping: 7–14 business days – $10

Free shipping applies automatically on eligible orders (no minimum required for the free tiers). Delivery times are estimates and may vary due to location, holidays, or carrier delays.

4. How long will my order take to arrive?

• Express: 3–6 business days
• Standard / Free: 7–14 business days Business days exclude weekends and US federal holidays. You'll receive a tracking number via email once your order ships.

5. What is your return policy? We want you to love your hat! Enjoy a 30-day return window for unworn, unwashed items with original tags and packaging intact. Contact us within 30 days of delivery to start a return. Return shipping is typically your responsibility unless the item is defective or we sent the wrong size/style. Full details are on our Returns page.

6. How do I choose the right size? Most hats are one-size-fits-most with adjustable straps, snaps, or buckles. Product pages include exact fit details (e.g., head circumference range). If you have a smaller/larger head, check customer reviews for fit notes or email us — we're happy to guide you!

7. Are your hats suitable for different seasons? Yes — breathable cotton and mesh options for warm weather, cozy knit beanies for winter, UPF-rated sun hats and buckets for sun protection. Product descriptions highlight best-use seasons and features like ventilation or warmth.